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GEN3
I realigned project tasks and expectations across website, fulfillment, finance, product, and support teams to develop a realistic launch delivery plan. I created internal metrics, dashboards, and a semi-automated executive report to monitor progress and dependencies across the organization. By clarifying and consolidating requirements, dependencies, tasks, and schedules with both the internal team and the third-party website agency, I built a cohesive project plan that allowed internal teams to focus on their areas of expertise. |
Gold Sparrow Wellness
Partnered with Gold Sparrow Wellness to craft a content strategy, streamline their online presence, and lead the technical implementation for a successful grand opening website launch. B2B and B2C eCommerce I specialize in defining and optimizing eCommerce rollouts for B2B and B2C websites, leveraging discovery, research, and stakeholder interviews to ensure the right fit and scale. |
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Vector Security
Acted as the product liaison between cross-functional teams and third-party vendors to reset expectations and rescope the porting of Vector's web properties to Dynamics 365. This engagement required rapid analysis of inherited work, collaborating with stakeholders to fill in requirement gaps, realigning the schedule with global program deliverables, and setting up the internal delivery team for success. |
501 Commons - Plan IT Volunteer Consultant
Volunteered with Velocity Dance Center to design a digital transformation strategy for their community dance studio. Developed an 18-month action plan that achieved key outcomes: understanding constituent demographics and behaviors for targeted engagement, streamlining information workflow, data storage, and knowledge transfer processes, and enabling data-driven decision-making in programming, marketing, communication, and ongoing development. |
Automotive |
Finance |
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Connected Car Applications
Served as the Technical Product Integration Liaison between Xevo and merchants to onboard new brands into vehicle infotainment systems. I align product features with technical capabilities, conduct initial vetting of proposed integrations, and define technical requirements for developing enhancements and new features. |
Stash Hotel Rewards® Visa® Card
Acted as the Technical Program Liaison between Stash Hotel Rewards and Synchrony Financial to launch their co-brand Visa credit card. Key project deliverables included marketing, e-commerce integration, support training, hotel awareness and training, and post-launch reporting. |