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Ride Share Companies Disrupt the NEMT Space

9/17/2020

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I am always on the lookout for how companies are using technology and disruption for social good. I recently discovered that Lyft and Uber have broken into the Non-Emergency Medical Transportation (NEMT) space making transportation to healthcare appointments more accessible. In addition to reducing medical costs due to missed appointments, I see this as a massive win for patient health.  ​

Key Features:
  • Allows medical providers to schedule rides on behalf of patients reducing the strain on patients and their families.
  • Multi-lingual support for patients.
  • Rides are billed directly to insurance, reducing the reliance on patients to submit a claim for reimbursement.
Adequate healthcare is not accessible to all, and transportation is only one factor, but the efforts by Uber and Lyft are a step in the right direction.
​

Read More:
​https://www.modernhealthcare.com/patients/lyft-uber-expand-reach-healthcare
https://www.bmc.org/healthcity/population-health/our-clinic-was-struggling-no-shows-so-we-called-uber
https://www.healthcaredive.com/news/uber-health-targets-provider-pain-points-with-revamped-platform/573177/
https://www.lyft.com/blog/posts/lyft-is-providing-rides-for-eligible-medicaid-patients-in-six-states
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