When I introduce myself as a Technical Program Manager or Project Manager, often the first thing that happens is I get tagged as only valuable in a "software" or "technology" context. While it is true that I do work primarily with software development companies, being a PM is so much more. For me, the "P" in PM stands for problem. I am a Problem Manager. I manage the sticky wickets for my clients and smooth out the rough edges so they can be successful. In a traditional technology setting this is often manifests as code vetting, prototyping, developing requirements, managing communication, and typical delivery activities. In a non-technology setting activities trend towards smoothing friction points in common workflows, organization, creating a system to manage the flow of information. The great thing about being a consultant is I get to apply my problem solving skills to a variety of contexts both technical and non-technical. Next time you meet a PM, do not automatically discount their benefit to you just because you are not in a traditional software development industry. This Problem Manager just may deliver the creative solution you are looking for.
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