Build vs Buy

When it comes to build vs buy decisions, chances are the solution you're looking for is already out there.  Why divert resources from your core competencies to re-create the wheel?  The exception is if you can answer yes to one of the following questions:

• Is it a core component of your product?
• Is it a key differentiator for your product or business?
• Is it unique to your product or business?
• Is it a core competency you would like to develop?

If none of these apply then you're better off looking at a boxed solution.

• Boxed solutions will allow you to spin up and learn quickly.
• Boxed solutions (generally) come with lower maintenance costs.
• Boxed solutions are easier to swap out if business needs change.
• Boxed solutions are updated regularly to grow with your business needs.
• Build solutions run the risk of losing traction before key requirements are met.
• Build solutions are difficult to pivot away from as business needs change.

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Your business needs will evolve over time, a boxed solution will meet your primary requirements now, while allowing you to re-evaluate your longer term requirements. This means learning faster with less up-front investment. Keep in mind that a  build solution will be deployed iteratively so it may take you longer to gain those initial insights. A good solution will be modular so you can add features or integrate with other solutions as your business needs them.

If you still think building a solution in house is the way to go, keep the following thoughts in mind:

• Understand the initial and ongoing costs including human resources, hardware/hosting, security, compliance, etc.
• Select technologies that are well known, flexible, and easy to recruit SMEs to support.
• Architect a framework that is flexible and modular to minimize re-work and the impact of change.
• Dedicate a team to implementing the solution.
• Understand the runway to realize the benefits of a build solution is likely to be longer so prioritize the highest return requirements first.
• Be prepared to frequently and candidly re-evaluate how current business needs align with remaining requirements.
• Understand that change will happen, and plan for it.
• Keep an eye on the market and don't be afraid to go with a boxed solution if the right one comes along.